
The price, before work starts
We tell you what it costs before anyone touches anything. No “we’ll see once it’s opened up”.
Tell us what’s broken, we find a professional in your neighbourhood and follow the job through to the end. Free quote, no obligation.

Tap your job and the form opens with the category already chosen. One quote and one person in charge, even when the job needs more than one trade.
The same things you’d ask of any professional working in your home. Six things we take as given on every job.

We tell you what it costs before anyone touches anything. No “we’ll see once it’s opened up”.

Asking costs nothing and doesn’t commit you to anything. If it’s not right for you, just say no and that’s that.

You don’t chase anyone. You talk to us, and we deal with the professional.

We send someone who does that kind of job and is close to your home. Not just whoever happens to be free.

Log in with your phone and see where things are: quote, professional assigned, work in progress, finished.

What’s included, what isn’t and what happens if something goes wrong. It comes with the quote, not as a verbal promise.
From your message to the finished job, without awkward phone calls along the way.

A two-minute form or a WhatsApp message. A photo and your neighbourhood are enough.
If something’s missing, a couple of questions on WhatsApp. No interrogations.
In under 2 hours, itemised and in writing. No obligation.
We find a professional in your area and a slot that suits you.
You see the status without calling anyone and pay when it’s finished. If something goes wrong, you tell us.
A two-minute form or a WhatsApp message. A photo and your neighbourhood are enough.
If something’s missing, a couple of questions on WhatsApp. No interrogations.
In under 2 hours, itemised and in writing. No obligation.
We find a professional in your area and a slot that suits you.
You see the status without calling anyone and pay when it’s finished. If something goes wrong, you tell us.
Reference prices. Yours is fixed once we’ve seen the photos and the place, and then it doesn’t change.
Valencia city, l’Horta, la Ribera, el Camp de Túria and el Camp de Morvedre. If your town isn’t shaded on the map, ask us: we’ll tell you whether we cover it, and if we don’t, we’ll tell you that too.
A small team based in Valencia, working with local professionals we know from working together.

Octo Service is a small team in Valencia. When you send a request, a person reads it. It doesn’t sit in an inbox waiting for someone to get round to it.
How it worksWe work with independent professionals in Valencia whom we know from working together. We’ve seen how they leave a job, and we answer to you for them.
Work with usWe’re just starting out in Valencia, so every job counts. We won’t send you off to argue with the professional or fill in a form: we deal with it. Anyone who doesn’t pick up the phone or leaves a job half-done gets no more work from us.
Frequently asked questionsAnswers to what people ask us before getting in touch: price, the quote, the day of the job and what happens if something goes wrong. If yours isn’t here, ask us on WhatsApp.
It depends on the job, but it won’t come as a surprise. We look at what you tell us and the photos and send you a fixed, itemised quote: labour, materials if needed and the call-out. That’s the price you pay.
When the job is done. In cash, by Bizum or by bank transfer, whichever suits you. A large job can be split: part at the start for materials and the rest at the end. All of that is written into the quote before anyone starts.
Yes, and you see them separately in the quote: labour on one line, materials on another. If they’re bought for you, you get the receipt. If you’d rather buy them yourself, that’s fine too: we tell you what’s needed.
No. It’s free, and you can say no without giving a reason and without paying anything.
Usually in under 2 hours. If you write in the middle of the night, first thing in the morning. And if your job needs a visit before we can give a price, we tell you in that same reply.
Not to get a quote: you fill in the form in two minutes with your phone number and that’s it. If you then want to follow the job from your account, you log in with the same phone number and a code we send you on WhatsApp. No passwords.
An independent professional who works with us, from the right trade and from your area. You see their name and phone number in your account before they arrive, so you know who you’re opening the door to.
To open the door and show where the problem is, yes. After that you don’t need to stay: the professional lets you know when they’ve finished and, if you like, sends photos of the finished work to your account.
A water leak, a fuse box that keeps tripping, a lock that won’t open: message us on WhatsApp and that job goes to the front of the queue. We’re not a 24-hour emergency service, so if we can’t make it today, we tell you straight rather than keep you waiting.
Nobody raises the price on their own. If something that couldn’t be seen turns up once things are opened, the professional tells us, the proposal with the new price arrives in your account and you decide: accept it, or turn it down and it stays as it was.
It depends on the job and is written into the quote: putting up a shelf isn’t the same as replacing an installation. If something fails within that period because of how it was done, someone comes back and fixes it free of charge.
You tell us, not the professional. We send back the same person who did the job to put it right, without you paying twice for the same thing. What’s covered and what isn’t is set out in the terms we send with the quote.
Work in your area, payment without chasing anyone and one person to deal with.
JoinFree quote, no obligation. We usually reply in under 2 hours.
Two minutes and you’re done, no sign-up. We look at what you tell us and send you a fixed price before work starts.